Terms of Service
Effective Date: November 4, 2026
1. Acceptance of Terms
By using Dominican Republic HomeHub (a subsidiary of Caribbean Home Hub), you agree to these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use our services.
2. Eligibility
You must be at least 18 years of age to use this site. By using the platform, you affirm that you are of legal age and are capable of entering into this agreement.
3. Use of Services
You agree to use this site only for lawful purposes. You must not misuse or attempt to disrupt our platform. We reserve the right to suspend or terminate your access if we believe you are violating any terms.
3A. Automated Access
You may not use any robot, crawler, scraper or other automated means to collect, copy, republish, frame or hotlink listings, photos, agent details or other content from our websites or apps in order to build or fill another website, app, database or listing service. This applies to everyone who accesses our services, whether or not they have an account. Search and AI engines may index and cite our public pages in line with our robots.txt file. We may block or limit access at any time, and we may take legal action. Automated access is not authorized for any person or tool that we have identified and notified, or blocked.
4. User Accounts
You are responsible for safeguarding your account credentials. We are not liable for any loss or damage resulting from unauthorized access to your account.
5. Listing & Content Policy
You may post property listings or development information in accordance with our rules. Listings must be accurate and not misleading. We reserve the right to remove any content at our discretion.
5A. Your Content and Our License
You keep ownership of the photos, descriptions and other content you upload ("Your Content"). When you upload it, you give Caribbean Home Hub LLC and its HomeHub websites and apps a non-exclusive, worldwide, royalty-free license to host, display, copy, resize, watermark, translate, distribute and promote Your Content in connection with our services. This includes our search, apps, social media and advertising for your listing. You confirm that you own Your Content or have the right to give this license, including for any photos taken by someone else. You also authorize us, at our choice and cost, to act for you to stop other people copying, republishing or hotlinking Your Content from our services, including by sending takedown notices. We are not required to do so. This license ends when you delete Your Content, except for backup copies and copies already cached or shared in the ordinary course for a reasonable period. Section 7 applies to our own content and does not change your ownership of Your Content.
5B. Reels, Videos and Enhanced Photos
Reels, videos and enhanced photos that our tools create from Your Content are a feature of our services, and free features are offered as a courtesy. You may use them to promote your own listings, including on social media. You may not resell them, use them for properties that are not yours, or use them on a competing listing service. Enhanced photos must still show the property accurately, and you are responsible for that. We may mark generated content as created or enhanced by our tools. We may change, limit or stop these tools, and set limits or fees for them, at any time.
6. Payments
All payments for premium listings, featured placements, or other paid services are non-refundable unless otherwise stated. Secure third-party providers may process transactions.
7. Intellectual Property
All content on this platform, including text, branding, and logos, is the intellectual property of Caribbean Home Hub and its subsidiaries. You may not reuse or redistribute this content without permission.
8. Disclaimers
We make no guarantees regarding property accuracy, agent performance, or user conduct. You use this platform at your own risk. Listings and other data are provided "as is" without warranties of any kind.
9. Private Listings and User Due Diligence
Definitions
For the purposes of this section:
- "The Platform" refers to Portal Home Hub, its subsidiaries (including but not limited to Guyana Home Hub, Jamaica Home Hub, Kenya Home Hub, South Africa Home Hub, and other country-specific platforms), Caribbean Home Hub LLC, and all affiliated entities.
- "Private Listing" refers to any property listed by a For Sale By Owner (FSBO) seller, private landlord, or any individual who is not a licensed real estate agent or property management company.
Platform Role
The Platform operates as a listing service connecting property sellers, landlords, and prospective buyers/renters. The Platform is NOT a party to any transaction between users and does NOT act as an agent, broker, intermediary, or fiduciary in property transactions.
Verification of Listings
Agent Listings: Properties listed by licensed real estate agents may be subject to professional standards and licensing requirements in their respective jurisdictions. However, the Platform does not independently verify agent credentials, licensing status, or listing accuracy.
For Sale By Owner (FSBO) Listings: Properties listed directly by owners ("For Sale By Owner" or "FSBO") are NOT verified by the Platform. The Platform does not:
- Verify ownership of the property
- Confirm the accuracy of listing information, pricing, or descriptions
- Validate the identity of the seller
- Guarantee the condition, title status, or legal standing of the property
- Ensure compliance with local laws, regulations, or disclosure requirements
Private Rental Listings: Rental properties listed directly by landlords or property owners are NOT verified by the Platform. The Platform does not:
- Verify that the person listing the property owns it or has legal authority to rent it
- Confirm the accuracy of rental terms, pricing, availability, or amenities
- Validate the identity of the landlord or property manager
- Guarantee the condition, habitability, or safety of the property
- Ensure compliance with local tenancy laws or regulations
User Responsibility and Due Diligence
YOU ARE SOLELY RESPONSIBLE for conducting your own due diligence before:
- Making any payments, deposits, or financial commitments
- Signing any agreements, contracts, or leases
- Visiting properties in person
- Entering into any transaction with another user of the Platform
The Platform strongly recommends that users:
- Verify property ownership through official government records or registries
- Meet sellers or landlords in person at the property location
- Never send money, wire transfers, or cryptocurrency before viewing a property in person
- Obtain all agreements, terms, and representations in writing
- Consult with a licensed attorney, real estate professional, or relevant authority in your jurisdiction
- Research market values to identify potentially fraudulent below-market listings
- Report any suspicious activity to the Platform and local authorities
Limitation of Liability for User Transactions
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, the Platform, Caribbean Home Hub LLC, Portal Home Hub, all subsidiary companies, and their respective officers, directors, employees, agents, partners, and affiliates shall NOT be liable for:
- Any loss, damage, injury, or harm resulting from transactions between users
- Fraudulent listings, misrepresentation, or omissions by users
- Disputes between buyers and sellers, or landlords and tenants
- Any reliance on information provided in user-submitted listings
- Actions, omissions, or conduct of any user on the Platform
- Title defects, encumbrances, or ownership disputes
- Property condition, habitability, or fitness for any purpose
- Failure of any transaction to complete
- Any indirect, incidental, consequential, special, or punitive damages
This limitation applies regardless of whether claims are based on contract, tort, negligence, strict liability, or any other legal theory, even if the Platform has been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless the Platform and all affiliated entities from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Platform
- Your transactions with other users
- Your violation of these Terms
- Your violation of any rights of third parties
- Any content you submit to the Platform
Reporting Suspicious Activity
If you encounter a suspicious listing or believe you have been targeted by fraud, please report it immediately to info@portalhomehub.com (or the contact email for your local Platform site). The Platform reserves the right to remove any listing and suspend any user account at its sole discretion, without notice or liability.
Jurisdiction-Specific Requirements
Some jurisdictions may have additional consumer protection laws or regulations that apply to real estate transactions. Users are responsible for understanding and complying with the laws of their jurisdiction. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws that cannot be waived by agreement.
10. Owner Information Provided By Property Professionals
Agent-Uploaded Properties
Property Professionals may upload property listings on behalf of property owners with the owner's authorization. When a Property Professional uploads a listing, they may provide owner contact information (including name, email address, and/or phone number) solely for the purpose of facilitating direct communication between interested parties and the property owner.
Authorization and Accuracy
By uploading a property listing with owner contact information, the Property Professional represents and warrants that:
- They have obtained proper authorization from the property owner to list the property
- They have obtained the owner's explicit consent to share their contact information on the platform
- The owner contact information provided is accurate and current
- The property owner understands their information will be visible to users of the Services
Use of Owner Contact Information
Owner contact information displayed on listings is provided solely for legitimate property inquiries. Users agree not to:
- Use owner contact information for unsolicited marketing or spam
- Share, sell, or distribute owner contact information to third parties
- Contact property owners for purposes unrelated to the listed property
- Harass, threaten, or engage in any abusive behavior toward property owners
Platform Disclaimer
The Platform does not verify owner contact information provided by Property Professionals. We are not responsible for:
- The accuracy of owner contact information
- Any disputes between Property Professionals and property owners regarding authorization
- Communications that occur directly between users and property owners
- Any issues arising from unauthorized listing of properties
Removal Requests
Property owners who discover their property has been listed without authorization, or who wish to have their contact information removed, may contact us at info@portalhomehub.com. We will investigate and take appropriate action, which may include removing the listing and suspending the responsible Property Professional's account.
11. Limitation of Liability
Under no circumstances shall the owners, founders, team members, or affiliates of Caribbean Home Hub be liable for indirect, incidental, or consequential damages resulting from your use of this platform.
12. Governing Law
These terms are governed by the laws of the United States. If you access the service from other countries, you are responsible for compliance with local laws.
13. EU GDPR Compliance
For users in the European Union, we adhere to GDPR principles. You may request to access, rectify, or delete your data. Contact us at info@portalhomehub.com for inquiries.
14. Updates
We may update these Terms of Service from time to time. Continued use after updates means you accept the revised terms.
14A. Our Rights
We may refuse, suspend or end service or access, remove content, or limit features for any lawful reason. This includes misuse, breaking these Terms or our Acceptable Use Policy, harm to other users or to us, abuse of tools that cost us money, and automated access as described above. Despite any no-refund term in our Service Agreement, if we end a paid service and you did not break these rules, we will refund the unused prepaid part. We may update these Terms, and we may ask you to accept the new version to keep posting. Rights not given to you here are reserved by us. Where the law gives you the right to a statement of reasons or an appeal, we will follow it.
14B. Copyright Contact
To report content on our services that copies your work, email info@guyanahomehub.com with a link to the content and to your original.
15. Contact
For questions or concerns, email us at:
info@portalhomehub.com